Being first time home buyers, we were a little intimidated at first. Having him as our broker made the process much easier than we had been anticipating. Any questions and concerns we had were answered and addressed quickly and efficiently. My wife and I both are very happy and pleased with our first home. We thank you for the time and effort you spent with us, making our first experience as easy as it was!
Rob seemed like he was available 24/7 by phone, email or text to make sure the selling of our house was a smooth process. Rob also assisted us in the purchase of our new home. This process happened while the both of us were away from home during the holiday weekend. Rob did not let his or our vacation get in the way of purchasing our new home. Between text messages, emails and voice mail, we were able to purchase a new home during a very busy holiday weekend. When do you find someone to go above and beyond like this!! We were so grateful that someone cared this much while they were away from the office. What a great buying and selling experience.
We were selling ours and buying a new one at the same time. He came in and was very helpful with letting us know what was on the market currently and what should be done to our house to help with selling it. (Needed to paint and a few other minor things). He got everything that needed to be done very quickly to make sure it went up on the market. I'm VERY HAPPY to say he sold our house in 5 days after it went live!! He was amazing with making sure everything got out there and advertising our house. We love him and especially the fact that he sold our house in 5 days!!!
He is very detail oriented and gives great advice. He helped me to find a good location for my new place. I really thank him for being so quick and responsive. Going through this difficult time of my life I am so grateful to have Rob as my broker. I highly recommend him. Thank you.
He was also readily available whenever I had a question. The marketing plan he executed led to an offer after only 3 weeks. I'm a very happy seller!
He was a pleasure to work with and I highly recommend him to anyone buying or selling a home.
Rob is a very conscientious and incredibly organized individual. He is always a terrific advocate for his clients. I'd enthusiastically hire Rob to represent me in a real estate transaction.
Rob took researching the market, answering questions and serving the customer to a whole new level. For example, when sharing information on comparable properties for determining a selling price, past agents would hand me a bunch of black & white MLS sheets and discuss price. Rob took the time to not only do this but arrange visits to the other properties. This really helped greatly with putting a visual to determining a sale price. Also, Rob was extremely prompt in getting back to me with answers to my questions or concerns. Bottom line, he's a great communicator, understood the market and helped ease the anxiety that accompanies selling and buying a home. I will definitely call Rob and Baird & Warner the next time I'm in the market for a new home.
Rob spent a lot of time answering my many questions and explained clearly how the process works. He gave me great suggestions and advice to get my place ready for listing. As I had already moved out, Rob suggested going with "virtual furniture" for the pictures of the rooms in my listing brochure, which really made a big difference Rob was with me every step of the way. His professionalism, knowledge, honesty, and hard work ethic are very much appreciated.
From the moment we selected him as our agent, he was thorough in all aspects of selling our home and buying a home. He listened to all our needs and answered my millions of e-mails and questions along the path. He is why we are where we are today. Rob is knowledgeable and thorough and made the entire process understandable. I liked the fact he also recommended the mortgage service, lawyers, and inspector. We've already referred others to Rob.
Little did I know how difficult the buyers, their lender, and their attorney were going to be throughout the home buying process, yet Rob was advising me every step of the way. From the very beginning he was upfront with what I should expect from the selling process, closing costs, time frame, market value, etc.. Rob was always available by phone call, text, or email. For some perspective, he sold my home in a week, but it took almost 3 months for the buyers to get their act together and finally close. I was extremely frustrated and towards the end I was ready to scrap the whole deal... Through it all Rob offered ongoing sound advice with every change of direction the buyers seemed to take, but made it very clear that he was onboard with whatever decision I wanted to make. He was excellent at "reading the terrain" and would let me know what was probably going to happen and then would layout the best option for us to take so there were no surprises. I knew what was happening or going to happen throughout the entire process. Rob's professionalism was incredible. Out of the many things he did for me (selling my house for full price in a week was pretty amazing) it was his honesty, character, and professional fortitude that impressed me the most. He's a born closer that went an extra 350 miles for me. Needless to say I would highly recommend Rob to guide you through your house selling experience.
He kept me updated every step of the way.
He made buying my wife and I’s first condo together in Chicago a smooth and seamless process. We felt confident in him from the very beginning. Rob listened carefully to our wants and needs and always put our satisfaction as his top priority. He was quickly able to grasp our ‘vision’ and we were lucky enough to find our home on the first day touring condos! Rob’s preparedness and organizational skills were immediately apparent that day. He had put together a folder for us detailing the schedule for the day as well as a map and information on each property. Going into this, there was a lot we didn’t know about the home-buying process. Rob took the time to explain each step and answer all of our questions throughout the process. By the end, we felt like confident, informed home-buyers! Even after we found our home, Rob maintained his role as advocate for us, making sure everything from the home inspection to mortgage approval went smoothly. If you are looking to buy or sell a home, I highly recommend Rob. He is professional, knowledgeable, and most of all will go above and beyond to ensure his clients find a home they love.
Rob was very professional, presented great information and documentation and was very clear in presenting facts as well as answering questions. Rob kept everything moving throughout the process resulting in a closing that was virtually flawless. Rob's guidance in getting my place open-house "ready" was invaluable and resulted in an incredible sales brochure. I highly recommend Rob!
Rob took the time to listen to us and help narrow our search. After every house we saw, he learned more about what we wanted and helped us find our home. Our search included a cancelled contract after a poor inspection and house lost to a higher bid. During all of this, Rob remained calm, patient, and eager to help us move forward. In the end he helped us buy our new home. We are so happy with the outcome and could not be more grateful to Rob. If you are a first time home-buyer, there is no better agent for you!
I pretty sure that working with 4 different people was a little bit of a handful. Everyone was very happy with the quickness of the sale of the house and how easily you made everything for us. Thank you again for everything.
From our first initial phone call, Rob was AMAZING!!! Answered all our questions, walked us through the process. He was always available when we had questions within 5 minutes whether it be by phone, text, or email, any hour of the day or night. He made this process so easy. Took care of everything. Because of him everything went smooth. Referring us to a attorney and title company was also a plus. Kristen and Nancy were also great and so helpful in making this entire process flawless. If we ever buy or sell again, Rob has our business!!! If you are looking for a great Realtor....Rob is the one!!! Rick & Laurie